Updated as of May 10, 2012.
Information About You
Upon becoming a customer, TLHF will specifically ask for information about you. We will ask for your full name, billing address, telephone number and credit card number in order to ship you your products and provide you with all of TLHF’s services.
We use your telephone number only if there is an order-related issue, though because we understand your need for anonymity we will make all attempts to contact you via email. We do not use your telephone number for marketing purposes.
We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don’t want to by letting us know on the registration screen when you sign up for our service. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to not respond.
TLHF will collect and store only the following nonpersonally-identifying information from you: the name of the domain name from which you access the Internet; the date and time you access our site; and the Internet address of the Website from which you linked directly to our site. We also track your order and billing history so you can access your TLHF and immediately determine which program you’ve purchased and how you paid for them. This information is password-protected. No one has access to it but you.
As you browse the TLHF website, cookies are placed on your computer’s hard drive. Cookies allow us to track the items you select as you shop, and help us match your address and credit card information with your order so you don’t need to retype the information each time you visit our site. Cookies also allow us to gather information to provide you with the best service. It tells us the number and frequency of visitors to our site and its various pages. Third parties may serve some of these cookies. We analyze this data to determine which parts of our site customers like and which parts need improvement. Automatically logged information is also used to analyze trends and to administer the site.
The only party that we may share your transaction processing information is VeriSign, which subsequently may share that information to a third party licensor of the fraud prevention scoring services (the “Fraud Service Bureau”) solely for use in developing its fraud prevention modeling and for performing the Fraud Services. All your transaction processing information provided to the Fraud Service Bureau shall be subject to written agreement between VeriSign and the Fraud Service Bureau restricting disclosure of any Customer Data to other third parties except as necessary to perform the Fraud Services. Otherwise, all of your personal information such as name, address, email address and telephone number will not be shared with any third parties.
We do not use or disclose information about your individual visits to TLHF or your personal information as described above, to any third parties. We may however share with our partners aggregated statistical information about the use of TLHF. Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
Security and Access
TLHF uses a secure socket layer (SSL), which encrypts all information that is transmitted or received. This encryption process ensures that the information you give us is protected against unauthorized access.
We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.